Car Repairs

I own one of the socially-hated SUVs.

Mine is nothing fancy. In fact, its a first generation SUV and built on a truck platform.

I have had no problems with the SUV until I reached 100,000km. The problem is minor, but getting it fixed properly at the shop is an ongoing travesty.

The transmission had a fluid leak. Not a big deal. All that was required as a new seal. The shop replaced the seal in August, 2008. But in November, the leak returned. So I took it back and this time the shop sealed the leak with silicone. Seems the replacement seal was inserted so tightly it cracked. Problem with silicone is that it is oil based and will eventually erode from the transmission fluid, which it did. So back to the shop for a 3rd time in late January.

On the third visit, I was informed that a new seal was ordered and the old one replaced. But, I had to leave the truck there from Saturday to Thursday in order to wait for the part to arrive.

I would say I had been VERY patient, waiting almost a week for the 3rd time fix.

Guess what^ Six weeks later, the leak is back. No new seal was installed. More silicone was added, in the hope that I will give up on this shop and they will not have to make good on their warranty.

Seems like I will have to call in my counterpart from the Intelligence, Operations and Enforcement division here at U.N.C.L.E.